KB4515384 breaking Wi-Fi connection
Microsoft support phone number has
admitted that its latest update is knocking out Wi-Fi adapters for some users –
the latest in a string of update issues to plague the company.
In particular, Intel and Broadcom
Wi-Fi adapters appear to have stopped working on NEC computers if they have
been updated to Windows 10 by Microsoft helpline number, version 1903.
Microsoft customer service phone number and NEC said they have
identified ‘incompatibility issues’ with Intel Centrino 6205/6235 and Broadcom
802.11ac Wi-Fi cards when they are running updated versions of Windows 10 on
NEC computers.
The issue comes despite Microsoft support phone number in April promising “significantly expanded” interaction with OEMs and
independent software vendors (ISVs) ahead of major Windows updates in future,
following major issues with Windows 10 1809.
Microsoft support said: “If these devices
are updated to Windows 10, version 1903, they will no longer be able to use any
Wi-Fi connections. The Wi-Fi driver may have a yellow exclamation point in
device manager.”
The Redmond firm is telling users
that these issues can be mitigated by disabling and then re-enabling the Wi-Fi
adapter in the device management window.
However, this is not a persistent
fix and until Microsoft customer service phone number rolls out a patch, users will have to do this every
time they turn the system on. Microsoft helpline number is working with NEC to come up with a
permanent solution for the issue.
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