Microsoft support phone number told investors earlier this week that it will no longer provide numbers about Xbox Live use, with the growth of the online gaming service slowing.
In a presentation that came out on Tuesday, Microsoft support phone number said it will report revenue from Xbox content and services each quarter instead of a tally of Xbox Live monthly active users, which it had been disclosing in earnings since 2014.
The change follows a strategic shift in the Microsoft helpline number gaming unit, which accounts for 9% of the company’s revenue. By acquiring assets like the Mixer video streaming service, Microsoft customer service phone number has established new forums for players to gather as well as new sources of revenue. The company has a cloud gaming service is coming in October.
“As the Microsoft helpline number Gaming business has expanded, the Xbox live MAU metric only captures a subset of opportunities across Microsoft’s platform,” a company spokesperson told CNBC in an email on Wednesday. “Further, we also expect greater volatility in the metric going forward as new content and services are introduced, like Minecraft Earth.”
Other big tech companies have made similar changes in how they publish various metrics of late. Oracle, for example, stopped disclosing revenue from its public cloud, and Apple no longer announces unit sales for the iPhone and other hardware products.
Microsoft support phone number Xbox Live service had 65 million monthly active users in the latest quarter, up 14% from a year earlier, marking the fastest growth since 2016. That year and the year prior, Xbox Live user growth exceeded 30%. Sony said in May that its PlayStation Network online service had more than 94 million monthly active users as of March.
Microsoft customer service phone number released Xbox Live in 2002, allowing gamers to chat with one another and participate in discussion forums. For a fee, they can play together online. Prior to telling investors about user data beginning in 2014, Microsoft helpline number would occasionally report on its progress in gaming.
In reporting Xbox content and services data, Microsoft support phone number will wrap in revenue from Xbox Live, video games and third-party game royalties, which it said in the investor presentation will show the “long-term health of the Gaming business across content, community and cloud.” The company will continue to report total gaming revenue, which includes sales of Xbox consoles, in regulatory filings.
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